/* BNE concierge widget */
#bne-chat-btn{position:fixed;right:1.1rem;bottom:1.1rem;z-index:900;width:58px;height:58px;border-radius:50%;
  background:radial-gradient(circle at 32% 28%,#3d1a45,#1c0b21 72%);
  border:2px solid #c9a227;box-shadow:0 6px 22px rgba(0,0,0,.55),inset 0 0 0 3px #1c0b21,inset 0 0 0 4px rgba(201,162,39,.5);
  color:#e8c96a;font-family:'Playfair Display',serif;font-size:1.45rem;cursor:pointer;display:flex;align-items:center;justify-content:center;
  transition:transform .18s ease}
#bne-chat-btn:hover{transform:translateY(-2px) scale(1.04)}
#bne-chat-btn:active{transform:scale(.96)}
#bne-chat-panel{position:fixed;right:1rem;bottom:1rem;z-index:901;width:min(92vw,360px);max-height:min(72vh,540px);
  display:none;flex-direction:column;border-radius:14px;overflow:hidden;
  background:linear-gradient(160deg,#241028,#160a1a);
  border:1.5px solid #c9a227;box-shadow:0 18px 60px rgba(0,0,0,.65),inset 0 0 0 4px #1c0b21,inset 0 0 0 5px rgba(201,162,39,.35)}
#bne-chat-panel.open{display:flex}
#bne-chat-head{display:flex;align-items:center;gap:.55rem;padding:.7rem .9rem;background:rgba(0,0,0,.25);border-bottom:1px solid rgba(201,162,39,.4)}
#bne-chat-head .t{font-family:'Playfair Display',serif;color:#e8c96a;font-size:1rem;letter-spacing:.02em;flex:1}
#bne-chat-head .s{font-size:.62rem;color:rgba(244,236,221,.55);display:block;font-family:Montserrat,sans-serif;letter-spacing:.08em;text-transform:uppercase}
#bne-chat-close{background:none;border:none;color:rgba(244,236,221,.6);font-size:1.15rem;cursor:pointer;padding:.1rem .3rem}
#bne-chat-log{flex:1;overflow-y:auto;padding:.8rem;display:flex;flex-direction:column;gap:.55rem;font-family:Montserrat,sans-serif}
.bne-msg{max-width:85%;padding:.55rem .75rem;border-radius:10px;font-size:.83rem;line-height:1.45;color:#f4ecdd;white-space:pre-wrap}
.bne-msg.bot{background:rgba(201,162,39,.13);border:1px solid rgba(201,162,39,.35);border-top-left-radius:3px;align-self:flex-start}
.bne-msg.you{background:rgba(94,51,107,.5);border:1px solid rgba(148,90,165,.4);border-top-right-radius:3px;align-self:flex-end}
.bne-msg.think{opacity:.55;font-style:italic}
#bne-chat-lead{display:none;gap:.4rem;padding:0 .8rem .5rem}
#bne-chat-lead.show{display:flex}
#bne-chat-lead input{flex:1;min-width:0;background:rgba(0,0,0,.35);border:1px solid rgba(201,162,39,.3);border-radius:8px;
  padding:.45rem .6rem;color:#f4ecdd;font-family:Montserrat,sans-serif;font-size:.75rem}
#bne-chat-lead input::placeholder{color:rgba(244,236,221,.35)}
#bne-chat-form{display:flex;gap:.45rem;padding:.65rem .8rem;border-top:1px solid rgba(201,162,39,.3);background:rgba(0,0,0,.25)}
#bne-chat-in{flex:1;background:rgba(0,0,0,.35);border:1px solid rgba(201,162,39,.35);border-radius:9px;padding:.55rem .7rem;
  color:#f4ecdd;font-family:Montserrat,sans-serif;font-size:.85rem;outline:none}
#bne-chat-in:focus{border-color:#e8c96a}
#bne-chat-in::placeholder{color:rgba(244,236,221,.35)}
#bne-chat-send{background:linear-gradient(180deg,#d8b64a,#a8851f);border:none;border-radius:9px;color:#1c0b21;
  font-family:Montserrat,sans-serif;font-weight:700;font-size:.8rem;padding:.55rem .85rem;cursor:pointer}
#bne-chat-send:active{transform:translateY(1px)}

#bne-chat-privacy{font:10px/1.55 Montserrat,sans-serif;color:#f4ecddbb;padding:8px 13px;margin:0;border-top:1px solid #d4af5a33}